Privacy Policy

At Britcar (UK) Ltd, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more detail about our privacy policy.

What information do we collect and why?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

When you enter a competition or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

We personalise your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

We may also use the information we collect to occasionally notify you about important functionality changes to the Website, new Britcar services and special offers we think you'll find valuable. Should you not wish to receive this type of information, you will be able to express this desire by clicking on the appropriate button or checkbox when first asked to respond to the issue or by sending an e-mail to sales@britcar.com.

How to keep your personal information up to date?
If you would like to revise the information provided to us, or feel that what we currently have on record is incorrect, you may update the information by sending an e-mail to sales@britcar.com, specifying the changes you require.

How does Britcar protect customer information?
Providing you a secure online experience is one of Britcar's highest priorities. We recognise that your privacy and security are of the utmost importance and have devoted a great deal of effort to ensure that your personal information is safeguarded.
When completing the online checkout, your payment data will be used only by secure online payment providers (like Paypal). We cannot see or interact with the card details used on any particular order. Card payment history is stored with the payment gateway providers and is not linked to, or accessible from, the Britcar (UK) Ltd website.
Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Will Britcar disclose the information it collects to outside parties?
No. Britcar does not sell, trade or rent your personal information to others. Britcar may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Should a situation arise where we are required by law or legal process to provide information about a customer, we will co-operate fully and supply the requested details.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Britcar possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. If you never want to receive any announcements or special offers from us, please send an e-mail message with 'unsubscribe' in the subject line to sales@britcar.com to change your preferences.

Your consent
By using our website, you consent to the collection and use of this information by Britcar. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Please note that the information you enter may be transferred outside the European Economic Area for the purposes of processing by Britcar. By providing any personal details on the website, you consent to this transfer.